Technical Service Bulletin (TSB) - DS 4 (D41)
C5AW0125Q0 : Version 0 of 23/06/2022
FOR : DS 4 (D41) AND PHEV DRIVE TRAIN UNTIL RPO 16590
CUSTOMER SYMPTOM : Metallic noise and/or vibration beneath the vehicle from the central tunnel
CONDITIONS IN WHICH FAULT APPEARS : Intermittently or when closing a door
Download TSB: 1SD4-C5AW0125Q0-Metallic noise and_or vibration beneath the vehicle from the central tunnel.pdf (361.4 KB)
ORIGIN
Fouling between the exhaust heat shield and the bodywork.
Service Action
Check of the exhaust heat shield.
Distortion of the exhaust heat shield (if necessary).
Check
Put the vehicle on a hoist.
Manipulate the exhaust heat shield (1) and check for a metallic noise and/or vibration caused by fouling with the surroundings (at “a” and “b”) :
- If there are anomalies : Carry out repair
- If there are no anomalies : Do not apply this document ; Carry out in-depth fault finding
Repair
Slightly distort the exhaust heat shield (1) to eliminate the fouling with the surroundings (at “a” and “b”).
Repair time
DS 4 (D41)
Invoicing time : 0,20H.
Operation code : 9R01RP00.
Cause code : 0497 .
PRODUCTION SOLUTION
DS 4 (D41)
From RPO number 16591 : Modification of the manufacturing process.
N.B. : In the EVENT OF A SAFETY INCIDENT and only in this event, send a Dealer Issue Detection Safety (DID S) in order to receive the instructions to follow, even if this document applies . If there is no safety incident, in the EVENT OF RECURRENCE following application of this document, the creation of a Dealer Issue Detection DID is required
(*) Dealer Issue Detection Incident (DID I) if the authorised repairer (AR) was able to resolve the problem without support from technical assistance.
(*) Dealer Issue Detection Assistance (DID A) if the authorised repairer (AR) needs technical assistance in order to deal with the problem.