Electric memory seats "welcome function"

Has anyone else encountered this issue? Most of the time the welcome function makes the drivers’ seat move back just a little, more than enough to exist and enter the car without bumping into the steering wheel, however sometimes is moves all the way back, to the maximum position. There’s nothing wrong with it but it takes quite a while and i’d rather not try to get in/out of the seat while this is happening as i don’t want to potentially damage the motor responsible for this function. Please note that after an undetermined number of uses while behaving in this fashion, it reverts to its previous working condition. I’ve tried looking it up in the manual but as always it contains just the bare minimum information and nothing to go off of as to why this is happening. If there is any way to manually select/change how far the chair travels, please let me know. Thank you in advance!