Removal of Seat Panel to fix Massage seat

As per the above TSB I would like the instructions for the removal of the back panel on the drivers seat to enable access to the massage seat connector


Kindest Regard

John Dickinson

Hi John,

The documentation for the DS 7 is not very clear, however the Peugeot 3008 is incredibly similar in many ways (seats being one of them), and the documentation is generally better.

3008 Stripping Front Seats.pdf (3.0 MB)

On page 7 of the above document it shows that there are 10x trim clips holding the back rest on. You should use a trim removal tool or similar to pry the back shell from the seat.

Below is the DS 7 documentation. It is not as comprehensive as the 3008.

DS7 Stripping Front Seats.pdf (2.6 MB)

Massage Lumbar TSB.pdf (405.4 KB)


Hi Alex,

Thanks. As you say the DS7 is as clear as mud. I’m beginning to think for the sake of a 30 minute bill (well according to the timing on the TSB) it’s probably easier to take it in. Any idea whether a Citreon or Peugeut dealer can do this as my nearest dealer is now York and the last time I went in November it took me over 2 hours to get there.



Hi John,

It used to be that Citroen and Peugeot would deal with DS vehicles, however I think they are trying to keep the brands seperate now and many claim to be unable to access DS software and parts catalogues (which isn’t true). I would call your nearest Cit/Peu dealer first and explain that you have the TSB to show them, they just need to follow the instructions. Explain how far away the nearest DS is now… hopefully they will be accommodating.

By the way, the TSB number is C5GW0124Q0 - what you provided on your original post was a vin number :slight_smile:


I would try prying it off if you can. There are 10 clips and it shouldn’t be too difficult.

Hi Alex,

Yes, aware of the current situation having spent 10 months trying to get DS to pick the car up for a rear light. Had many conversations with the guys in Sheffield and plenty of complaints about the fact I have a Citreon dealership in walking distance. Aplogiea I should have spot it was a VIN based on my on number. Doh!

I might give then a call… It’s going to cost me a few quid for the trim tools.



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