DS7 Crossback E-Tense range only 28 km

Hello all,

Three days ago I bought a used 2020 DS7 Crossback E-Tense 300 (Opera trim).

The car is really good and overall I’m very happy with it. There is, however, something that worries me. When I bought the car, the battery was flat as it’d been sitting at the dealer for about two months.

I charged it as soon as I got it on my name, but I saw that the range with a fully charged battery pack was only 28km instead of the approximately 56 advertised.

I understand that it is normal for the range of a PHEV to vary based on various factors, but in my case when the battery is fully charged I expect that the available range in km will be 56 or thereabouts.

There is warranty on the car, and I’ll take it to the dealer to inspect it, but I was wondering if anyone has had similar experiences and/or any recommendations.

Many thanks in advance :slight_smile:

Welcome to the forum!
You can forget about 56km.
Charged mine to day and funnily enough I also got 28km.
I’ve reached 38km estimation at best, during the summer, but as low as 16km during the coldest winter months (I live in Sweden).
So there’s likely nothing wrong with your battery.

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Hi Jay, many thanks for your reply!

I live in the Netherlands, and the weather the past couple of days was quite cold, especially in the morning. I guess that explains it.

Very nice car nonetheless, but battery range is quite bad compared to what is advertised.

Yeah, I love it. It has its quirks though, but all in all a really nice car.
There’s always been “false” advertising when it comes to mileage in cars, and it’s likely even worse since electric cars made their entrance. If ours is one of the worst though, I wouldn’t know. But cold weather affects all electric cars horribly much.

Hello to all, i am having DS Crossback 300 Rivoli (2020). When i bought it in 2023, the baterry range was only 42Km. Now it is between 48-56km. Im living in Greece and it depence on weather. Also it depence how you drive. I am sure y


ou can reach 56.

I still have no idea how you do it. :smirk: :sweat_smile:
I never reached above 38km this summer, and I really try to drive as economically I can.
Is there anyone else here besides dimpatsios that has reached even 45-50?
(In a DS7 of course)

I did :grinning:

Wow. :exploding_head:
Which year is your DS7?
Looks newer than mine judging by the dash.

Production test 2023.
66 km was my record and the average was about 56 km during Polish warmer months.

Year not test :wink:

That’s impressive.
Any insider tips on how to do it?
I drive to and from work, and 70% of it is on motorway (90 km/h) so perhaps I’m screwed already there?
On the way home there’s a slight downhill overall, so best case I can get down to just above 20 kw/100km.
Opposite drive (to work) I can reach 25 kw/100km at best.
Perhaps you need all 70km/h roads to get to your numbers?

My way to work is 25 km long and about 10 km is motorway (120 km/h but I usually ride 90 km/h if I’m not im hurry) and about 5 km is a big traffic. I ride in D mode but on the long breaking i change to B mode. That’s all.
In winter the range falls to 36 - 40 km.

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That’s really remarkable how it can differ so much when our drives are so similar.
Perhaps they made your newer model more efficient?
I have time for a battery pack recall in december and I can only hope there could be a slight improvement after that.

The DS7 i bought a month ago says it has a 29 mile range when fully charged whereas the salesman said the range was 40 miles. Does this mean that the battery has deteriorated during its 18 month life? I have not checked the battery guarantee but seem to remember the figure of 70% over 6 or 7 years. My figures imply it is at only 75% already.
I have not read of anyone on the forum getting a replacement battery. Why is that?
I have read in Which magazine that VW have been replacing 20% of batteries on id3 and 4s. Are DS particularly intransigent?

No, not necessarily. The range you see on the dash is an estimated range based on your previous mileage (i.e. how much power you used earlier when driving).
The range will also drop according to outside temperature. Batteries don’t like cold weather.
The battery life will hold a lot longer than most people think.
Also, the range advertised is a range estimated with perfect conditions on a pre-determined road (just like advertised mileage for petrol and diesel cars that are also always exaggerated).

edit: 29 miles is really good for this car.

Thanks Jay. I had no idea it was a calculation based on previous mileage.
I take you point about exaggerated milege claims but there must surely be some way to measure the battery’s performance.

I’m sure there is, but if you have 29 miles range there’s nothing wrong with your battery.
But give me a month and I’ll get back to you what a brand new battery pack will do with our cars. I have a recall battery replacement happening beginning of dec.
I’m not expecting much difference, but who knows (it’s a safety recall, not wear and tear).

This battery recall is for all DS7 cars, or only for yous car ?

This battery recall is for all DS7 cars, or only for yous car

Sorry but how did you know that ?
“My figures imply it is at only 75% already.”
How can i see my battery life ?
How can i see my %
Let me know.